Terms of Service

This agreement, including addendums, (collectively referred to as the "Agreement") is between you (who could be "User(s)", "Player(s)", or "Member(s)") and the undersigned ("PEPPERPOTTS DEVELOPERS Pvt. Ltd.") and any games, tournaments and sweepstakes ("Software" or "Service") in the Carrom Club App.

By playing any carrom games you explicitly agree to all of the following terms and conditions.


Subject to the terms and conditions contained herein PEPPERPOTTS DEVELOPERS Pvt. Ltd. grants you a personal, non-transferable and non-exclusive right and license to use any necessary Software used in connection with its Services on any single computer at any given time, provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, decompile, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Service. You agree not to modify the Service in any manner or form, or to use modified versions of the Software, including, without limitation, for the purpose of obtaining unauthorized access to the Service.

Security and your account

Credentials: Once you have selected and been allocated a unique username, password and/or PIN or other appropriate security code ("Credentials"), it is your responsibility to keep these credentials secure and confidential. This applies to your social networking credentials if you are accessing the Services from a social network like but not limited to Facebook. In the event that you are concerned that your credentials are no longer secure and confidential, you should immediately notify Carrom Club by sending an email to support@carromclub.in, whereupon new credentials may be selected and allocated and any future transactions under the previous credentials may be voided at the sole discretion of PEPPERPOTTS DEVELOPERS Pvt. Ltd..

No Transfer: Your account with Carrom Club is non-transferable. Under no circumstances, shall you allow or permit any other person or third party, including without limitation any to participate in tournament sweepstakes, and in no event any person under the age of thirteen (13) years, to use or re-use your account or your credentials in such a way that may breach the standards or laws in any Jurisdiction where you are located and/or are a resident, or where such other person is located and/or is a resident. Any person found to have violated this section will not be entitled to collect any prizes or winnings and may be reported to the relevant authorities.

Your responsibility: You hereby acknowledge and agree that you are solely responsible for all use of the Service under your credentials and that you shall not disclose the credentials to any person whatsoever. Any unauthorized use of the credentials shall be your responsibility and be deemed as your use. You agree to indemnify and hold harmless Carrom Club, along with its affiliates, managers, agents and directors, for any and all claims, losses, liability, damages and costs (including attorneys' fees and expenses) arising from such use.

Social Network Access: The Service is also offered through various social networks. The Service is only available to people who are registered members of the social network through which they access the game and are in compliance with the policies or terms of use/Service of that social network. In creating your account with a social network through which you will access the Service, you agree to:

  1. Provide true, accurate, current and complete information about yourself
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

Users that maintain more than one account on a social network may not access this Service from multiple accounts. If you provide any information that is untrue, inaccurate, not current or incomplete, or Carrom Club has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Carrom Club has the right to suspend or terminate your ability to participate in the Service and refuse any and all current or future use of the Service (or any portion thereof).

Accounts and Subscriptions: Carrom Club offers two types of accounts: Free and Cash Games. By default, all users are signed up for a cash account. Information collected by Carrom Club is subject to our Privacy Policy. All account members may be provided with free chips to play the game and/or enter tournaments which award players chips as a prize. You agree that:

  1. Chips are for entertainment purposes only and are not redeemable or transferable for real money or prizes whatsoever and cannot be used for any purpose except as provided in this section. Chips are not redeemable for any amount of real world currency or monetary value from Carrom Club at any time.
  2. Every new user gets 10,000 chips on signup and they can click on the reload button to add chips to their account.
  3. On tapping the reload button the user account will be topped up to 10,000 chips, in case the player chip amount is > 10,000 they won�t get any additional chips.
  4. Reloading chips is free.
  5. You acknowledge and agree that Carrom Club has no obligation to provide you with free chips and the right to manage, control, modify and/or eliminate chisp offered via daily reload, lotteries, in game bonuses and other promotions as it sees fit at its sole discretion. Further, you agree that Carrom Club will have no liability to you based on Carrom Club's exercise of these rights.
  6. You agree that chips are non-transferable between Carrom Club accounts. Further, Any play deemed unethical by Carrom Club in its sole discretion (including, without limitation, team play, soft play, sale of chips between players or chip dumping between accounts) may result in the applicable player(s) accounts being terminated and further access to Carrom Club being suspended permanently with no obligation to the applicable players.

General Terms

  1. You are subject to all laws of the state or province and country in which you reside and from which you access Carrom Club and you are solely responsible for obeying those laws. You agree that PEPPERPOTTS DEVELOPERS Pvt. Ltd. cannot be held liable if laws applicable to you restrict or prohibit your participation.
  2. PEPPERPOTTS DEVELOPERS Pvt. Ltd. makes no representations or warranties, implicit or explicit, as to your legal right to participate in any promotion offered at Carrom Club, and no person affiliated, or claiming affiliation, with PEPPERPOTTS DEVELOPERS Pvt. Ltd. has authority to make any such representations or warranties.
  3. If PEPPERPOTTS DEVELOPERS Pvt. Ltd. determines that you have engaged or attempted to engage in fraudulent, unlawful or improper activity while using the Service, including without limitation, engaging in any of the activities set forth above or any other game manipulation, PEPPERPOTTS DEVELOPERS Pvt. Ltd. may take such action as it sees fit, including immediately suspending or terminating your account.
  4. Parental control protections (such as computer hardware, Software or filtering Services) are commercially available and may assist you in limiting access to material that is harmful to those under thirteen (13) years of age, or the legal age to participate in the promotions in the applicable Jurisdiction, whichever is higher.
  5. Internet issues may cause server interruptions and PEPPERPOTTS DEVELOPERS Pvt. Ltd. will endeavour to limit such interruptions during a promotion, but PEPPERPOTTS DEVELOPERS Pvt. Ltd. does not assume responsibility for any such problems. If a player is disconnected for over a cerain period of time the game is forfeited and the other player wins.
  6. No warranty or representation is made that the prizes will consist of a specific amount or number of promotions or kind of promotions. If PEPPERPOTTS DEVELOPERS Pvt. Ltd., its parents, affiliates, managers, or directors determines that operating the promotion in whole or in part is not feasible for any reason, including, but not limited to, a change in the risk of operating the contests, or insufficient participation in one or more of the tournament or leaderboard contests, then we may cancel or modify all or any of the promotions and we shall owe you nothing. If technical difficulties compromise the integrity or ability to continue registration or play, PEPPERPOTTS DEVELOPERS Pvt. Ltd. reserves the right to terminate the promotion.
  7. Winners of promotions will be notified by email or inbound email to their social network player id. PEPPERPOTTS DEVELOPERS Pvt. Ltd. is not responsible for late, lost, or misdirected notifications.
  8. The decision of PEPPERPOTTS DEVELOPERS Pvt. Ltd. management is final in case of any disputes.
  9. PEPPERPOTTS DEVELOPERS Pvt. Ltd. further reserves the right to require you to provide proof that you are eligible to participate and win prizes in the online promotional sweepstakes prior to payment of any winnings or prizes. Proof of eligibility includes, but is not limited to, a copy of a valid government issued identification and proof of address. Carrom Club also reserves the right, in its sole and absolute discretion, to refuse Service and access to any potential participant.
  10. Carrom Club cash games are not open to residents of Assam, Odisha ,Telangana , Sikkim & Nagaland.
  11. Players might see offers banners which are no longer valid for their account, Carrom Club & Pepper Potts reserves the rights to change and withdraw offers at any time without prior notice.
  12. If two users have the same points on Leaderboards, the one who has achieved the score first will be considered for ranking.
  13. By agreeing to the Terms & Conditions you agree that you are not playing from any restricted state or territory where real money games are not allowed. PEPPERPOTTS DEVELOPERS Pvt. Ltd., have a right to cancel, ban or suspend your account if it is discovered you are playing from a restricted location and all your account balance shall be forfeited.
  14. PEPPERPOTTS DEVELOPERS Pvt. Ltd. decision in this regard shall be deemed final.

Usage Rules

As a condition of your use of and access to the Service, you agree to comply with these Usage Rules.

Game Rules

You can view the game rules on the rules page. We have made the best effort to capture all the rules being utilized in the game. If you need any clarity regarding a rule please feel free to contact us over email.

On match start, each player is randomly assigned a carrom men colour. 

Carrom Club is played as a 1 on 1 game format, the player who clears all their carrom men from the board first, wins.

Authority: PEPPERPOTTS DEVELOPERS Pvt. Ltd. reserves the right, in its sole discretion, at any time and without notice to you, to add, modify or terminate Services offered without creating any obligation to you. PEPPERPOTTS DEVELOPERS Pvt. Ltd. reserves the right to change these terms periodically and to modify any of the contest or tournament rules at any time without prior notice to you. You agree to review the Agreement periodically to become aware of such revisions.

Multiple accounts: You are not allowed to create, use, or deposit to more than one account. Players who are found to have multiple accounts or to have allowed multiple users to access their account whether directly or via a social network may face account suspensions or revocations, and forfeiture of their accumulated account balance.

Code of conduct: You agree that your player profile name, profile image or any in game content will not:

  1. include remarks that could unfairly influence the play of any tournament.
  2. include any offensive comments that are connected to race, national origin, gender, sexual preference or physical handicap.
  3. contain statements that harass or attack observers, individuals, companies or products.
  4. include obscene, lewd, slanderous, pornographic, abusive, violent, insulting, indecent, threatening and harassing language.
  5. promote violence or violate the privacy or property of any party.
  6. promote or advertise other products, companies or link to third parties.
  7. promote or constitute illegal activity.

At PEPPERPOTTS DEVELOPERS Pvt. Ltd.'s sole discretion, any user found in violation of any of the above listed Code of conduct points, may result in the applicable user's chips being confiscated and account(s) being terminated and further access to Carrom Club being suspended permanently with no obligation to the applicable user. Users also found committing any of the following prohibited actions including, without limitation, abuse of other users, participating in team play, soft play, sale of chips between users or chip dumping between accounts, may result in the applicable user's chips being confiscated and account(s) being terminated and further access to Carrom Club being suspended permanently with no obligation to the applicable user.

Fraudulent behavior: If PEPPERPOTTS DEVELOPERS Pvt. Ltd. believes in its sole discretion that you have engaged, or attempted to engage, in any act to cheat, use automated technology or otherwise unfairly alter your likelihood of winning, or to otherwise commit fraud with regard to the Service, then, in such an event, you will forfeit all prizes or winnings to which you may otherwise be entitled, and Carrom Club reserves the right to institute civil or file criminal proceedings against you and to report you to the relevant regulatory authorities.


  • Leaderboard Rewards are credited to Bonus wallet.
  • Any rewards from daily leaderboard will expire in 1 day.
  • Pepper Potts reserves the right to not reward any player who are found in violation of our T&C.
  • Leaderboards have a minimum gameplay criteria for eligibility.
  • RAF Leaderboards have an eligibility criteria, only deposited referred players are counted towards referred leaderboards.
  • All leaderboard bonus prizes expire in maximum of 30 days.
  • Some specific leaderboard prizes expire in 10 days.
  • Company reserves the right to change bonus expiry at any time.

Inactive Accounts and Unused Funds

If your account has been inactive for over 365 days and has an unused cash balance, Carrom club shall remind you two times to activate your account. To activate your account, you must log in and use your cash balance by playing a cash game. After the reminders, if you do not activate your account your cash balance shall be forfeited to Carrom club. All reminders shall be sent to the email or phone number listed on your profile, as part of the account details and information you submitted to Carrom club.

Accounts found in breach of our Terms and Conditions shall receive no reminders, and the unused funds in such accounts shall be subject to the terms of our Breach and Consequences policy.

Any amount in Bonus wallet will be expired for accounts that are inactive for 30 days

User Content: The Service may invite you to participate in forums, sweepstakes, polls, blogs, message boards and additional opportunities to create, display and publish content to Carrom Club and/or via the Service including but not limited to text, photos, comments or personally identifiable information (collectively "User Content"). All user content transmitted to Carrom Club shall be treated as non-confidential and non-proprietary. All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to Carrom Club in connection with the use of the Service shall be the exclusive property of Carrom Club. You agree that unless otherwise prohibited by law Carrom Club may use, sell, exploit and disclose the ideas in any manner, without restriction and without compensation to you. You agree that you exclusively own the rights to your User Content, including the right to grant all of the rights and licenses in these Terms without Carrom Club incurring any third party obligations or liability arising out of its exercise of the rights thereto granted herein by you.

Your responsibility: You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of any Site or use of any portion of the Site for any commercial purposes. You agree that you and your activities on the Service will not:

  1. Decompile, reverse engineer, modify or attempt to discover any Software (source code) to generate web pages or any Software or other products or processes accessible through the Service.
  2. Engage in fraudulent behavior, either manually or with assistance from automatic players (bots) or external player assistance programs (EPA's) that are designed to provide an unfair advantage to players.
  3. Create multiple user accounts by automated means or under false pretences or mislead others as to the origins of your communications.
  4. Reveal any personal or identifiable information about any observer, individual or company.
  5. Transmit viruses, worms, trojan horses, spyware, adware, cancelbots or any other malicious or invasive code or program.
  6. Beg for cash, Virtual Currencies and Virtual goods from other players.
  7. Sell the Service or any part thereof including but not limited to Virtual Goods or Virtual Currency, user accounts and access to them in exchange for real currency or items of monetary value.
  8. Tarnish, disparage or otherwise attempt to harm, in Carrom Club's opinion, Carrom Club and/or the Service.
  9. Attempt to mask or obscure any promotions, banners or advertisements shown in the Service.
  10. Attempt to decrypt or circumvent any security feature of the Service.

Verification: Whenever Carrom Club requests additional verification, proof or documentation from you, including without limitation a copy of your passport, driver's license or utility bill, such materials must be sent by email, mail or such other means of communication specified by PEPPERPOTTS DEVELOPERS Pvt. Ltd..

Ownership and Intellectual Property Rights

You acknowledge that all information presented by PEPPERPOTTS DEVELOPERS Pvt. Ltd. may be protected, in all forms and media, by one or more valid copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that all such rights are owned by PEPPERPOTTS DEVELOPERS Pvt. Ltd. or its licensors. You may not modify, publish, participate in the transfer or sale of, create derivative works from, or in any way exploit this information, except as permitted by law, such as under fair use. While PEPPERPOTTS DEVELOPERS Pvt. Ltd. makes reasonable efforts to include accurate and up-to-date information, PEPPERPOTTS DEVELOPERS Pvt. Ltd. makes no warranties or representations as to its accuracy. PEPPERPOTTS DEVELOPERS Pvt. Ltd. does not assume any liability or responsibility for any errors or omissions in the content of the Service.

Trademarks: The trademarks, logos, and Service marks (collectively the "Trademarks") displayed on the Service are registered and unregistered Trademarks of PEPPERPOTTS DEVELOPERS Pvt. Ltd. or others. Nothing contained on the Service should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Service without the written permission of PEPPERPOTTS DEVELOPERS Pvt. Ltd. or such third party that owns the Trademark displayed on the Service. Carrom Club, the Carrom Club logos, and all game names are trademarks of PEPPERPOTTS DEVELOPERS Pvt. Ltd. and may not be used without the express written permission of PEPPERPOTTS DEVELOPERS Pvt. Ltd..


You and Carrom Club agree that if any portion of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any remaining provisions of the Terms.

Limitation of Liability

In no event shall PEPPERPOTTS DEVELOPERS Pvt. Ltd., its subsidiaries or its licensors be responsible for any damages for loss of profits, data or other losses, that result from your use and access of the gaming service. You further acknowledge that you agree not to hold PEPPERPOTTS DEVELOPERS Pvt. Ltd. liable for the conduct of other third parties, which includes the Service and operators of external sites. Under no circumstances, including negligence, shall PEPPERPOTTS DEVELOPERS Pvt. Ltd. will be liable for any special and incidental, direct and indirect damages whatsoever arising out of the use (or misuse) of the Service.

No Warranty

Your use of the gaming service and any materials downloaded from CarromClub.in are at your sole risk. All the gaming services are provided to you in "as is" that does not have any kind of warranty, expressed or implied, which includes the implied warranties of merchantability, or non-infringement and fitness for a particular purpose.

Regardless of the efforts to provide you with the gaming service of the highest quality and security, PEPPERPOTTS DEVELOPERS Pvt. Ltd. makes no warranty that the services will be uninterrupted, error-free and virus-free. No information or advice, written or oral, obtained by you from PEPPERPOTTS DEVELOPERS Pvt. Ltd. shall create any warranty not expressly stated in the terms.

Termination of Service: You agree that PEPPERPOTTS DEVELOPERS Pvt. Ltd., in its sole discretion, has the right to delete or deactivate your account and block your email or IP address and deny your access to or use the gaming service immediately and without notice if you have acted inconsistently with the letter or spirit of these Terms and Conditions. Further, you agree that PEPPERPOTTS DEVELOPERS Pvt. Ltd. shall not be liable to you or any third-party for any termination of your access to the Service.

Governing Law

All the Terms and Conditions mentioned in the Terms of Service are to be interpreted strictly in accordance with the laws of India. Any claim, dispute or controversy arising out of our Terms of Service shall be resolved by the laws and jurisdiction of the courts of Gurugram, Haryana.

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